At Lenovo, I worked as a UX Designer from March 2023 to April 2024. I took on the role of an individual contributor to conduct a comprehensive user experience audit for our service support app. I also developed a detailed customer journey map for e-Services surveys, providing valuable insights into user interactions. By conducting a competitive analysis, I identified emerging design trends and user experience benchmarks, pinpointing key areas for improvement to enhance our products.

At CIVICA Resources, I worked as a UX Designer from March 2022 to October 2022. As part of a team of 13 UX designers, I was responsible for providing integrated design solutions for software products. I also played a key role in promoting accessibility, coaching the team on WCAG compliances and conducting 3 accessibility audits in education sector projects. Additionally, I was instrumental in shaping 20+ design system components along with guidelines and documentation.

At Spinecodes Solutions, I served as a Senior UI/UX Designer from March 2019 to March 2022. During my tenure, I designed over 10 mobile applications and web projects, and guided my team in implementing Design Thinking, and Agile methodologies. I collaborated closely with clients and stakeholders to translate business requirements into end-user needs and created differentiated design solutions in more than 10 projects. Additionally, I networked with project leads and the development team of 8 members to prioritize requirements and improve the user experience. created visual mockups using Adobe After Effects, Photoshop, Illustrator, and Premier Pro. I also launched applications using Java, Kotlin, XML, Angular, HTML 5, and CSS and made progress in designing, developing, supporting, and servicing 2 Software as service projects. As part of my user research,

Education